2017 Holiday Schedule
We follow the Federal Reserve Holiday Schedule and are closed on all Federal Holidays.
Christmas Day - Monday, December 25, 2017
New Year's Day - Monday, January 1, 2018
The issue with ATM and debit cards not working at some ATMs has been resolved. Please notify us immediately if you encounter an issue with your card.
Identity Theft continues to be a very prevalent threat. With the holidays approaching, take a moment to review the Identity Theft brochure we've provided to help you keep your information safe.
Kathy Rose retired from the Credit Union at the beginning of October. Crista Plunket moved from Member Services to Lending and Randi Hickman has filled Crista's position in Member Services.
Sandi Doolin retired October 31, 2017. Ebony Howard filled her Teller position.
On September 7th, Equifax announced a cybersecurity incident potentially impacting 143 million US consumers. To find out if your personal information was possibly affected and to learn more about what you can do to protect yourself, visit https://www.equifaxsecurity2017.com
To better serve our members, debit cards go “real time” on October 25, 2017! This means that deposits made to an account are immediately available for use through the card; no more having to wait for a file upload. This also means that debit charges against the balance are also reflected in the available balance immediately. Depending on how the charge is processed, it may post or show as “pending”.
For increased security and quicker posting of transactions, we suggest choosing “Debit” (which requires the use of your PIN) over “Credit” for processing, when you are offered a choice. It’s always a good idea to closely monitor your accounts, using our Magic Line, CU Online or Mobile services.
Planned System Maintenance
The following are planned system outages for scheduled maintenance. CU Online, Shared Branching, Mobile Banking, and Magic Line are unavailable during these times. All times Eastern Daylight Time.
Friday, December 22, 2017 - 9:00pm - 1:00am - System Upgrade
Friday, December 29, 2017 - 5:30pm - 7:30pm - End of Year Processing
Call Us: 937-223-3333