When we asked our members what originally attracted them to SRFCU and why they stay:
"I have been a customer of a 'big bank' for the last 20 years and I financed my car through another local CU. My wife has an account there and when I was looking to refinance our house, she encouraged me to check out SRFCU. I'm glad I did. SRFCU was much easier to work with than the other CU I had used, treated me like a person, not just another account, and I got a great rate and payment. I will be switching all my accounts to SRFCU!" - Sean B., Member since 2016
"I've used SRFCU for all my 'banking' needs since then. I've bought three cars and received my loans from them as well as credit card and ATM. They are large enough to be able to handle all my needs, yet small enough to give me personal service. Everything I've needed has been responded to quickly. It didn't take me long to realize I wasn't just another account number with them, they knew me by name when I came in. And not just me, they give everyone this treatment. When I go in, it reminds me of the TV show Cheers, and the family atmosphere. So if you are looking for a safe place to put your money and an institution that treats you as more than just a number, the Standard Register Federal Credit Union is for you."
- Ernestine B., Member since 1986
"I have been with SRFCU over 12 years and they have gone out of their way to help with my financial situations when I needed them...while I live in Boston. They feel like extended family! Happy holidays to the best Credit Union in the US. Thank you to Kathy in the loan department who has always helped me get the best rates!"
- Leanne B., Member since 2004
"I've been a member since I was old enough to invest my pennies. Our entire family were and remain SRFCU members. I moved south over 25 years ago but have always kept my accounts at SRFCU because everyone has always taken such great care of me, time and time again. I won't bank anywhere else. The Shared Branching program allows me to continue my relationship with SRFCU. I'm very thankful for that program."
- Mendy T., Member since 1986
"My Standard Register Federal Credit Union account was started over half a century ago by my dad who retired after 30+ years with Standard Register. Although I live thousands of miles away in Arizona, I continue my accounts with Standard Register Credit Union because it is all about great Customer Service (going above and beyond) and that is just not always easy to find these days."
- Georgia P., Member since 1977
"My father worked for Standard for 40 years. I got my first car loan from Standard when I was 18 to buy my 1975 Camaro. My husband James became a member when we were married in 1977. He was in the Coast Guard and we have lived on the east coast since then. We continued to finance cars, have saving accounts and credit cards through Standard. We even refinanced out home in Virginia 3 years ago for an incredible rate and term. Our 3 children and grandson are also members. Thank you for everything!" - Kathy and James F., Members since 1975
“Convenience... later the friendliness and helpfulness of the employees made me stay. Also, always felt like we were part of each other. I feel proud and happy that I am able to be a member of the Standard Register Federal Credit Union. One stop shopping. No worries on your banking needs.” - Karen L, Member since 1981
"I have been a credit union member since I purchased my car from my parents who were also members. I chose to stay with SRFCU as my loan provider for that car loan because my parents have had such a wonderful experience. Since then, I have not had a single bad experience and am so grateful to be a member! I love that I can contact individuals and don't have to listen to a recording every time. I also love that if I ever need anything, I know exactly who to call. Everyone I talk to is so friendly and caring, truly providing an amazing experience. I look forward to being a lifelong customer!"