Standard Register Federal Credit Union
 

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We welcome your questions and comments!  Just click on the appropriate e-mail address to send us your message.  

**Please do not include any personal or account information in your correspondence as this form of communication is not secure.**

To obtain a response as quickly as possible, please read each selection carefully, then direct your communication accordingly:

lending@stdregfcu.org   Messages concerning loan products, the Visa Credit Card and all aspects of lending, such as:

  • Applying for or re-financing a loan
  • Checking the status of your application
  • Reporting difficulties with your Visa Credit Card
  • The Dell Computer Employee Purchase Program loan procedure

savings@stdregfcu.org   Messages about all non-checking savings products, such as:

  • Opening a Share Certificate or IRA
  • Starting a child's Education Savings account
  • Opening or closing a Santa Savings Account

checking@stdregfcu.org   Messages regarding Checking Accounts, The STAR ATM Card, and the Visa Check Card, such as:

  • Ordering checks or tracking a check order
  • Applying for an ATM card or Visa Check Card
  • Placing a Stop Payment Order on a check
  • Inquiring about Checking or ATM fees 

memberservices@stdregfcu.org   Messages about Direct Deposit, Payroll Deduction, convenience services, teller services, and other services not covered above, such as:

  • Checking the status of your Membership Application
  • Obtaining your Member Number
  • Arranging Direct Deposit
  • Changing the amount of your Payroll Deduction
  • Adding/deleting a joint owner to your account

eservices@stdregfcu.org  Messages concerning e-Statements, e-Lerts, "CU Online" and other electronic services. 

generalinfo@stdregfcu.org   Messages relating to all other Credit Union concerns.

We check our e-mail messages daily and will respond as soon as possible.  Please remember that messages sent over the weekend or on a holiday cannot be answered until the next business day.

You may also contact us by telephone at:
(937) 223-3333 or (800) 543-2283

For Lost or Stolen Visa Credit Cards: (800) 453-4270 

For Lost or Stolen Visa Debit Cards: (800) 264-5578

Our mailing address is:

Standard Register Federal Credit Union
P.O. Box 1167
Dayton, OH  45401-1167

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