SRFCU currently employs 14 full-time workers who are dedicated to providing the best possible service.
MEMBER SERVICES DEPARTMENT
Lisa Nickell, Member Service Manager (ext. 215)
Lisa oversees the payroll and checking account duties, and also handles the IRAs and Share Certificates.
Crista Plunket, Senior Member Service Specialist (ext. 210) Crista's responsibilities include opening and closing accounts as well as handling payroll deduction, direct deposit, Checking, Visa Check Card.
Connie Henderson, Member Service Representative
Lisa Carlin, Member Service Representative
Sandi Doolin, Member Service Representative
In addition to handling members' financial transactions, our Member Service Representatives make lobby visitors feel at home.
Kraig Casey, Assistant Manager (ext. 220)
Kraig coordinates and oversees all lending functions of the Credit Union.
Kathleen Rose, Loan Officer (ext. 217)
Kathleen assists members in all aspects of the loan application process.
Betsy Newsad, Loan Officer/Visa Credit Card Specialist (ext. 218)
In addition to loans Betsy also oversees all Visa Credit card accounts.
Bill Ewry, Collection Manager (ext. 221)
Bill helps members who are having difficulty repaying their loans by working with them to create a repayment schedule.
Kim Donaldson, Accounting Manager (ext. 206)
In addition to accounting functions, Kim is also responsible for the computer system.
Charelle Wright, Systems/Network Coordinator (ext. 208)
Lisa generates all computer reports and statistical information for the Credit Union.
Donna Floyd, Accounting Coordinator (ext. 207)
Donna is responsible for all bookkeeping operations.
Michael Frankey, President/CEO (ext. 200)
Mike oversees all business of the Credit Union, including the day-to-day operations, budgeting, investments, human resources, and strategic planning.