Standard Register Federal Credit Union currently employs 14 staff members who are dedicated to providing the best possible service.
Michael Frankey, President/CEO
Mike oversees all business of the Credit Union, including the day-to-day operations, budgeting, investments, human resources, and strategic planning.
MEMBER SERVICES DEPARTMENT
Lisa Nickell, Member Service Manager
Lisa oversees the payroll and checking account duties, and also handles the IRAs and Share Certificates.
Crista Plunket, Senior Member Service Specialist
Crista's responsibilities include opening and closing accounts as well as handling payroll deduction, direct deposit, Checking, Visa Check Card.
Lisa Carlin, Member Service Representative
Sandi Doolin, Member Service Representative
Paige Neller, Member Service Representative
In addition to handling the bulk of our members' financial transactions, our Member Service Representatives make lobby visitors feel at home.
Kraig Casey, Assistant Manager
Kraig coordinates and oversees all lending functions of the Credit Union.
Kathleen Rose, Loan Officer
Kathleen assists members in all aspects of the loan application process.
Betsy Newsad, Loan Officer and Visa Credit Card Specialist
In addition to loans Betsy also oversees all Visa Credit card accounts.
Bill Ewry, Collection Manager
Bill has been with SRFCU since September 1982. He graduated from Ohio University in 1975 with a Bachelor of Fine Arts degree. Bill counsels members who are having difficulty repaying their loans by working with them to create a repayment schedule.
Vickie Gentry, Title Specialist
Vickie handles all aspects of the titling process for the Credit Union.
Kim Donaldson, Accounting Manager
Kim oversees our Accounting Department and works closely with Credit Union management to determine what expenditures are necessary for new software and equipment.
Donna Floyd, Accounting Coordinator
Donna is responsible for all bookkeeping operations and generates all of our financial reports.
Andrea Moore, Systems and Network Coordinator
Andrea joined our team in October 2015 to oversee our computer systems and network. She is now responsible for all of our IT equipment, manages all of our systems upgrades, works with our partners and vendors to make sure our systems are available for staff and members, performs all of our end of cycle processing, and manages our website and social media pages. She graduated with a Bachelor of Science in Management Information Systems from Wright State University in 2012 and has a variety of previous experience, including Electronic Medical Record software support and Accounting experience with the State of Ohio.