SRFCU currently employs 14 staff members who are dedicated to providing the best possible service.
Michael Frankey, President/CEO
Mike oversees all business of the Credit Union, including the day-to-day operations, budgeting, investments, human resources, and strategic planning.
MEMBER SERVICES DEPARTMENT
Lisa Nickell, Member Service Manager
Lisa oversees the payroll and checking account duties, and also handles the IRAs and Share Certificates.
Crista Plunket, Senior Member Service Specialist
Crista's responsibilities include opening and closing accounts as well as handling payroll deduction, direct deposit, Checking, Visa Check Card.
Member Service Representatives:
In addition to handling the bulk of our members' financial transactions, our Member Service Representatives make lobby visitors feel at home.
Kraig Casey, Assistant Manager
Kraig coordinates and oversees all lending functions of the Credit Union.
Kathleen Rose, Loan Officer
Kathleen assists members in all aspects of the loan application process.
Betsy Newsad, Visa Credit Card Specialist
In addition to loans Betsy also oversees all Visa Credit card accounts.
Bill Ewry, Collection Manager
Bill helps members who are having difficulty repaying their loans by working with them to create a repayment schedule.
• Vickie Gentry, Title Specialist
Vickie handles all aspects of the titling process for the Credit Union.
Kim Donaldson, Accounting Manager
Kim oversees our Accounting Department and works closely with Credit Union management to determine what expenditures are necessary for new software and equipment.
Andrea Moore, Systems/Network Coordinator
Andrea generates all computer reports and statistical information for the Credit Union, as well as oversees all our networking and IT resources.
Donna Floyd, Accounting Coordinator
Donna is responsible for all bookkeeping operations and generates all of our financial reports.